We require all guests to purchase a ticket to enter the park. We highly recommend parents to join in the fun and be a Kid again at ESCAPE Penang. We have plenty of attractions for guests of all age groups, physical abilities and confidence levels. After all, it’s time to play.
You can buy online tickets here.
We do not sell tickets to ESCAPE Penang over the counter anymore, all of our tickets are sold online to minimize queues and close contact. Please pre-purchase tickets online here.
We do not sell separate tickets to ESCAPE Adventureplay only or ESCAPE Waterplay or ESCAPE Gravityplay.
Our ticketing system incorporates facial recognition technology for check-in. Please upload your photos using the links provided in your ticket confirmation email before your arrival. At the entrance gates, just scan your face and enter.
Yes, you can. You need to purchase a separate ticket, but do note that some group tickets have a minimum requirement of 10 or 20pax.
Yes, you may change the visit date at least 1 day in advance (2 days in advance for 'Team Building' and 'School Group' tickets) of the original or new visit date, whichever comes first.
Select the 'Reschedule' button on your confirmation email to change visit date. A RM5.00 Administration fee will be charged per ticket upon successful change date in addition to any increased ticket price variance.
If you do not see the 'Reschedule' link on your email, you may change the ticket visit date here.
OKU cardholders may enter ESCAPE Penang for free, please present the OKU card at the ticket counter to receive the ticket.
Malaysian Super Kids (61 –100+) may enter the park for free if each Super Kid is accompanied by a paying guest.
ESCAPE Penang's only official ticketing portal is on our website.
We do not comment on unofficial online portals other than to caution people considering making a purchase through an unofficial portal that purchasing a voucher is not the same as purchasing a valid ESCAPE Penang ticket from our website and the ‘offer’ price shown on unofficial portals may not necessarily be the final price that will need to be paid.
Only guests with a valid ESCAPE Penang ticket will gain entry to the park.
Tickets are not refundable as stated in our Terms & Conditions. However, you may change the visit date at least one day before the visit date
Yes, you can. When purchasing tickets through our website, select the 'Please Send Invoice' checkbox at the Buyer Info section.
No. Tickets bought under 'Family & Friends' do not entitle guests to ESCAPE Penang's team building programme. If you wish to do so, please purchase tickets under 'Team Building'.
No. We only provide firewood to BASE CAMPers.
ESCAPE has a camping activity called BASE CAMP.
It is available as a 2D1N Combo package which includes 2 days access to ESCAPE Penang and an overnight stay atBASE CAMP.
You may find more information (here).
No, BASE CAMP is a Combo package that includes entry to ESCAPE Penang.
Both Rapid Penang buses 101 and 102stop at ESCAPE Penang. Rapid Penang’s Journey Planner can be viewed here.
ESCAPE Penang does not provide any transportation to ESCAPE Penang. You may, however, take the 101 or 102 public bus which stops at ESCAPE Penang.
We have a strict swimwear policy at ESCAPE Waterplay.
ESCAPEPenang enforces this policy because of non-swim attire:
● We do not allow any form of clothing that may shed its lint and fibres into the pools, damaging our water filtration media that keep our pool water clean.
● We do not allow any form of clothing that may incur colour bleeding or fading, which colourises the water.
● We do not allow any form of clothing that will compromise your buoyancy due to its high water absorption.
● We do not allow any form of clothing that will pose a drowning hazard if you are not a strong swimmer.
Please be reminded that you are required to bring proper swimwear for hygiene and safety reasons.
For Adventureplay, we highly recommend comfortable sports clothing and pants/shorts. Guests are required to wear close-toed shoes at ESCAPE Penang for safety reasons.
Yes, we do. We sell a variety of swimwear for men and women at our Merchandise Store. We also rent out the following swimwear:
Rash Guard (swimming T-shirt) - RM14
Burkini (Muslim swimwear) - RM9
Yes, we do. Teamplay is a free add-on for groups of at least 10 pax who have purchased a Corporates & Associations Group ticket. Below is a description:
In Teamplay, participants have a limited time to complete activities at ESCAPE Penang and collect points. The more challenging the activity, the higher the points. Teams may decide which activities to tackle and how many points to aim for.
Once time is up, the facilitators will tally the scores and announce the winning team. Certificates will be handed out to participants who have successfully completed the programme.
Teamplay includes the following attractions;
Adventureplay:
Monkey Business
Atan’s Leap
Coco Climb
Aerobat
Airbag
Stilt Walker
Waterplay:
AK Academy
AK Discovery
Atan’s Jump
Banana Flip
Mega Drop
Super Looper
You may have a look at the description of each attraction here.
To sign up for team building, please buy tickets under 'Team Building'.
Yes, you can. When buying tickets under 'Team Building', a menu will appear where you can order lunch.
You will need to order lunch at least two days in advance of your visit date.
Participants who successfully complete the ESCAPE challenge receive a digital certificate after their event.
The corporate company must provide a name list showing the names to be written on the certificates at least 2 days before the visit date.
Yes, we do. Have a look at our Family Day programme here.
You may conduct a site visit between the following hours, Tuesday - Sunday. ESCAPE Penang is closed on Mondays.
Please give at least 24 hours notice for your visit request to be processed.
Morning visit: 10:00am - 11:00am
Afternoon visit: 4:00pm - 5:00pm
The site visit group may include up to 5 people.
For the visit to be confirmed we require the following;
Visit Date:
Time Slot:
Number of People:
Name of Group Leader:
Phone Number of Group Leader:
Please contact us at sales@escape.my for further inquiries on-site visits.
Each trip must include a minimum of 20 kids.
Yes. If there are five students in the group, the teacher will get a free pass to ESCAPE Penang.
There is no lunch included in the School Trips package
Yes, we provided a surau/pray room.
On Request basis only. Please give at least 3 days' notice for your visit request to be processed.
Please send the following details;
Visit Date:
Time:
Number of people:
Name of Primary Contact:
Primary Contact Number:
Our video shooting will not provide any man power, no medical insurance. The only name provided allowed to enter. We will also not close any area or game session for the said team.
Please contact us at sales@escape.my for further inquiries on video shooting.
Yes, you can.
Please register hereto receive travel agent rates.
Once we verify your application within 72 hours, you may purchase tickets through our ticket website.